Shipping & Returns

Welcome to our Customer Care section - Your go-to place for all things support and service. Here, you can learn more about our company, our commitment to quality, and how to reach out with any questions or concerns.

We believe that great customer service builds trust, so we make it easy to contact us for help with orders, product details, or general inquiries. Whether you’re curious about shipping, returns, or the latest vinyl releases, we’re here to make your experience smooth and reliable.

You can reach our Customer Care team anytime at support@33.45.com, and we’ll get back to you as soon as possible. Buying from 33 & 45 means shopping with confidence - We’ve got your back from checkout to delivery.

Welcome to our Wholesale Inquiries section - The best place to learn how to partner with us and bring our products to your customers. We love collaborating with retailers who share our passion for music, style, and quality.

If you’re interested in selling our records or other products, please reach out with details about your store, location, and what you’d like to carry. We’ll provide wholesale pricing, availability, and any promotional materials you may need to get started.

Let’s work together to take your business - and ours - to the next level. Contact us at wholesale@33.45.com to start the conversation.

Welcome to our Privacy & Safety section - A place where transparency and trust come first. We value your privacy and want you to feel secure every time you shop with us.

All personal information shared with us is used solely to process your orders and improve your experience. We use trusted third-party banking and payment systems to verify and complete transactions safely. Your details are encrypted and never sold, rented, or shared with anyone else.

We may contact you after your purchase is successfully completed to confirm delivery details, provide tracking information, or share important updates about your order.
Your safety and confidence mean everything to us, and we’re committed to keeping your information protected every step of the way.

We currently accept the following payment options:

• Credit & Debit Cards (Visa, MasterCard, American Express, Discover)

• PayPal

• Apple Pay & Google Pay

• Shop Pay (if enabled)

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All transactions are processed securely, and you’ll receive an order confirmation once your payment is complete.